Care Instructions
How do I take care of my jewellery?
18K Gold Plated
Scrub lightly with a fresh toothbrush and warm water. You can also buff your pieces using the cloth included in your order.
Gold Vermeil
Gently rub the surface with the cloth included in your order.
Sterling SIlver
For more stubborn oxidisation, Place jewellery in a foil lined bowl and cover with bicarbonate of soda. Then add boiling water to cover the jewellery and leave for 10 minutes.
Do you have a warranty?
Yes! For 1 year from the date of purchase, we’ll take care of your product if any damage to the material occurs. Simply contact us and we’ll send you a replacement.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
How do I use the polishing cloth?
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
Do you create custom pieces?
We're not able to build custom pieces at this time.
Shipping & Returns
International Shipping
We ship internationally! All orders are dispatched from our UK warehouse within 2 - 3 business days.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm.
Sourcing & Materials
Sustainable sourcing
KIRO is committed to quality products that are manufactured ethically and sustainably. . Striving to ensure our products contribute to the well-being of people and planet, and our efforts put us on track towards a brighter future.
Transparent values
We hold true to to who we are. We believe in equality and justice for all, and those beliefs permeate the work that we do and the jewellery we make. Everything we do stands for our values and we try to think, speak, and act in a framework of positive change.
Pieces to Treasure Forever
Purposefully designed jewellery to wear everyday
Latest Lookbook
Our newest collection inspired by Summer